Responsible Gaming

Gaming Should Be Entertainment

At 1 Woodstock Road Mount Waverley, we're committed to promoting responsible gaming practices. Gambling, including playing pokies online, should only ever be viewed as entertainment – never as a way to earn money or solve financial problems. If you find yourself gambling to make money or chase losses, it's time to seek help.

Age Verification

You must be at least 18 years of age or the legal gambling age in your jurisdiction (whichever is higher) to use our services. We are committed to preventing underage gambling and take this responsibility seriously. By accessing our site, you confirm that you meet these age requirements.

Warning Signs of Problem Gambling

Do you recognise any of these warning signs in your own behaviour?

• Chasing losses – gambling more to try to win back money you've lost
• Hiding your gambling from family, friends, or partners
• Spending more time or money on gambling than intended
• Feeling anxious, irritable, or guilty about your gambling
• Using gambling to escape problems, stress, or difficult emotions
• Borrowing money to gamble or gambling with money meant for essentials
• Neglecting work, study, relationships, or hobbies due to gambling
• Failed attempts to reduce or stop gambling
• Needing to gamble with larger amounts to achieve the same excitement

If you've ticked any of these boxes, help is available and recovery is possible.

Self-Help Tools & Limits

Many online gaming platforms offer tools to help you stay in control:

• Deposit Limits: Set a maximum amount you're willing to deposit in a given period (daily, weekly, or monthly)
• Loss Limits: Restrict the amount you're willing to lose in a session or over time
• Reality Checks: Receive regular reminders about how long you've been playing and how much you've wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms to take a break
• Session Time Limits: Set a maximum duration for your gaming sessions

We encourage you to use these tools proactively to maintain control over your gambling activity.

Support & Help Organisations

If you're struggling with problem gambling, professional support is available. Here are organisations that can help:

Australia

• Gambling Help Online – Free counselling and information service
  www.gamblinghelponline.org.au

United Kingdom

• GamCare – Free counselling and support
  www.gamcare.org.uk
• GamStop – National self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council
  www.responsiblegambling.org

United States

• National Council on Problem Gambling – Helpline: 1-800-GAMBLER
  www.ncpgambling.org

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
  Information and support for problem gambling

If You Need Help, Please Reach Out

Problem gambling is a serious issue, but help is available and recovery is achievable. If you or someone you know is struggling with gambling, please don't hesitate to contact one of the support organisations listed above. Speaking to a counsellor is free, confidential, and non-judgmental.

You are not alone, and seeking help is a sign of strength.